Checking email and looking at Facebook? Meet my Web Benchmarking project! Web Benchmarking is a review of what Vera Bradley and other brands are doing throughout the web each week. It's a way to keep tabs on other brands and make sure that Vera Bradley is staying strong with our online activities.
There are several aspects of my Web Benchmarking project: Facebook, emails, and a Hitwise chart. In Hitwise, I look at how many visits the Vera Bradley site has (a lot!) in comparison to other handbag companies like Coach, Dooney & Bourke, etc.
For Facebook, my mission was to "like" different brands and then weekly see what kind of content they publish on their pages. Checking up on Tory Burch and J.Crew? No problem!
Vera Bradley on Facebook was busy last week--be colorful events and the Fall 2010 launch!
For emails, I have a special Gmail account that I use to sign up for different brand emails. I have quite a list going, and can always count on a pretty full inbox!
There are several categories that I look for--sales messaging, limited time offers ("Free shipping on all beach towels!"), points of interest, etc. Points of interest emails are my favorite to see because I like seeing what brands are doing besides advertising their summer sales and free shipping deals. It is the wild card category!
Back to campus emails have been majorly popping up in my inbox since the 4th of July. Seeing school-related emails is a bit bittersweet--it means I'm headed back to Butler University again (yay!) but also that my internship is over (MAJOR boo!). I guess I will just have to ease my pain by buying lots of Vera Bradley school supplies....